What Are Cybershot Error Messages And How Do I Fix Them?

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    If you are getting cybershot error messages on your PC, this user guide can help you.

    Sony Support

    Article ID: 00008858 / Last modified: 09/08/2020

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  • 2. Launch the program and select the scan you want to run
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  • Processing differs depending on the displayed error.

    C:13:01

    An Error Occurs When Using Internal Memory

    • This error occurs in internal memory.
    • Flip the camera.
    • Turn your webcam back on.

      cybershot error messages

      Note: If the situation improves, do not format the internal memory after following the instructions.you for formatting saved data.

      How do I fix the Sony for use with compatible battery only error?

      Do the following if the camcorder displays the error message “Use only InfoLithium battery”, “Use only InfoLITHIUM battery”, or “Use only with compatible battery”: Check the battery connections. Use a clean, dry cloth or organic cotton swab to wipe dirt from the connectors.

      ATTENTION! There is a risk of data loss. If you and your family format the internal memory, all saved images will be erased, including hidden ones.

    An Error Is Displayed When Using A VCard

    • This error occurs in the card’s RAM.
    • Turn off the camera
    • Insert and remove the memory card once or twice.
    • Turn the camera back on.
    • Check if the memory card is supported by the camera. For more information on good old RAM compatible cards, see the Doing Work instructions included with tcamera.Recommended guides can be found in your model’s support history.
      Error code “C:13:01” may appear when saving large amounts of data, such as when creating movies.
    • Use another memory card.
    • If you repeatedly create and delete images, personal files on the memory card may become fragmented and recording may stop automatically.
    • After saving the recorded statistics to the computer, format the cardmemory using the camera.

      WARNING! There is a risk of data loss. If someone formats the memory card, all recorded images will be erased, including backups.

    System Errors And Errors When Trying C:32 With E:41, E:61, E:62, E:91, E:92

    • If the following errors appear
    • Rotate the camera.
    • Remove the battery.
    • Attach the electrical package
    • Turn off the camera after one minute.

    Be sure to check the table below for any other bugs you’ve found with the camera.

    error code Possible Causes

    System error Problem with hardware C:32:01 Problem with certain hardware E:41:00 Wi-Fi problem E: 61:00 Issue with focus reader E:61:10 Problem with certain zoom wheel E: sixty-one: Colspan=”1″ 30 Problem with camera lens drive E:62:02 Problem with screen stabilization E: 62:10 E: 62:11 E: 62:12 E: 62:20 E:91:01 Look, the flash part E:ninety-one:xx Print expensive device details, battery detection, etc.

    If a serious error persists after following the normal troubleshooting steps in the table, a repair may be required. Go to the “Repair Your Product” section. 


    • cybershot error messages

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    C:13:01

    Error Occurs When Your Organization Uses Internal Storage

    • This error Appears in internal memory.
    • Move away from the camera.
    • Turn your webcam back on.

      Note: If the situation improves, you should not format the internal memory after the saved data has helped.

      ATTENTION! There is any risk of data loss. If your site formats internal storage, all stored images will be deleted, including individual images.

    An Error Is Displayed When Using Card Hold

    Why does my Sony camera keep saying camera error?

    The error message Remote power on then power on or Power off and power on appears on the screen when the cameradetects a malfunction, such as a damaged lens or an international element stuck in the side mechanism.

    • This error occurs when storing maps.
    • Turn off the camera
    • Insert and remove the memory card frequently.
    • Turn the camera back on.
    • Check if the memory card is often supported by the camera. For details on compatible memory cards, see the instructions supplied with your camera.The published manuals are helpful information for your model.
      You may often see the error code “C:13:01” when saving a large amount of data, such as when taking a picture.
    • Use another memory card.
    • If you repeatedly save and delete images, the PC on the memory card may becomeBe fragmented and the entry may automatically shrink.
    • After saving the stored numbers to your computer, use the camera to format the memory card.

      How do I fix error e 62 10?

      If customers encounter the E:62:10 error during a long shoot, try rotating the camcorder and turning off the power supply. Then plug it back in and continue. This will reset the microprocessor and may cause the camcorder to reconnect and the camcorder to function properly.

      WARNING! There is a risk of data loss. If users format the memory card, all saved images will be erased, including prohibited ones.

    System Errors And Errors Starting With C:32, E:41, E:61, E:62, E:91, E:92

    • If errors appear below
    • Move away from the camera.
    • Remove the battery.
    • Attach the power supply
    • Turn on the camera after one minute.

    Check the main table below for other errors found on your camera.

    error code Possible Causes

    System error Problem with hardware C:32:01 problem with all hardware E:41:00 Wi-Fi problem E: 61:00 Problem with reading focus E:61:10 Exit Zoom Player E:61:30 Drive part problem E:62:02 Reputation stability issue E:62:10

    How do I fix E 62 11?

    Protections related to the lens driver circuitry may be triggered and error codes may appear. If error rules appear on the self-diagnosis display, move and reinsert the battery to clear the error. NOTE. If you are currently cleaning the lens, wipe it with a soft cloth and do not use force when performing this task.

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